PestPilot ยท Support

Thanks for using PestPilot. If you run into any issues, here is how to reach us.

Contact Us

๐Ÿ“ง Email: gbhmfeedback@gmail.com

We reply within 3 business days. Please include your app version (shown at the bottom of the Settings page) when contacting us.

FAQ

How do I identify a pest?

Take a photo of the pest (or choose one from your library) on the home screen, then tap Identify. For best results, get close, keep the pest in focus, and avoid blurry or dark photos.

The identification looks wrong โ€” what can I do?

Try another photo from a different angle or with better lighting. Identification results are AI-generated and for reference only; for infestations or safety concerns, consult a licensed pest-control professional.

How do I cancel my subscription?

Open iOS Settings โ†’ tap your Apple ID at the top โ†’ Subscriptions โ†’ select PestPilot โ†’ Cancel Subscription.
After canceling, you keep Premium access until the end of the current billing period.

I subscribed but Premium is not active

Tap Restore Purchases in the app. If that does not help, email us your Apple order ID (found in your App Store purchase history) and we will sort it out.

Identification fails or keeps loading

Check your network connection and try again. If the problem persists, email us a screenshot along with the UID shown at the bottom of the Settings page.

Feedback

Feature requests and bug reports are welcome at the email above โ€” your feedback directly shapes the product.

Last updated: July 2026 ยท PestPilot Team